Effective Date: February 3, 2025

1. Introduction 

Solarwin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.solarwin.pro) and related services. 

By submitting your contact details, including your name, email address, and phone number, you agree to the practices described in this policy. 

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA) when collecting, using, and storing your personal data. 

2. Information We Collect 

When you interact with our website, we may collect the following personal information: 

• Contact Information: Name, email address, and phone number. 

• Business Details: Company name, role, and industry-related preferences. 

• Communication Preferences: Your consent to receive marketing and service-related communications. 

• Technical Information: IP address, browser type, device information, and website usage analytics (collected automatically). 

We only collect information necessary to provide our digital marketing services and support your business needs. 

3. How We Use Your Information 

We use your personal information for the following purposes: 

• Providing Digital Marketing Services: Delivering insights, consultations, and marketing solutions for solar businesses. 

• Marketing & Communications: Sending newsletters, service updates, and promotional materials (only with explicit consent). 

• Referral Program Management: Processing and communicating with participants in our sales referral program. 

• Website Optimization & Analytics: Enhancing user experience through website analytics and tracking. 

• Legal Compliance: Ensuring compliance with data protection laws. 

We do not sell, rent, or share your contact information with third parties for marketing purposes without your consent. 

4. Consent & Opt-Out Options 

We obtain your express consent before collecting and using your contact information. 

You have the right to opt out of marketing communications at any time by: 

• Clicking the "unsubscribe" link in our emails 

• Replying STOP to SMS messages 

• Contacting us directly

Even if you opt out of marketing communications, we may still send essential service-related emails, such as confirmations of program enrollment. 

5. Data Retention & Security 

We implement security measures to protect your personal data, including: 

• Encrypted storage of contact information 

• Access controls to limit data exposure 

• Regular security audits to maintain compliance 

We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law. If you request deletion, we will securely erase your data. 

6. Disclosure to Third Parties 

We may share your personal information with: 

• Service Providers: Trusted third-party vendors who assist with email communication, analytics, or website hosting. 

• Referral Program Partners: If you participate in our referral program, we may share necessary details with program-related parties. 

• Legal Authorities: If required by law, regulation, or legal process. 

We do not share or sell personal data to unauthorized third parties. 

7. Your Rights Under Canadian Privacy Laws 

Under PIPEDA and BC PIPA, you have the right to: 

• Request access to your personal data 

• Request correction of inaccurate or incomplete information 

• Withdraw consent at any time 

• Request data deletion (subject to legal and contractual obligations) 

To exercise these rights, contact us. 

8. Cookies & Tracking Technologies 

Our website uses cookies and analytics tools to improve user experience. You can control cookie settings in your browser or opt out of tracking by adjusting your preferences. 

9. Updates to This Privacy Policy 

We may update this policy to reflect changes in regulations or business practices. If significant changes occur, we will notify you via email or website notice. 

Last updated: February 3, 2025

10. Contact Us 

If you have questions or concerns about this Privacy Policy or your personal data, please contact us.